The Buffalo Group offers its customers innovative and assured information technology strategies and effective solutions to address complex IT and cyber-challenges. We offer proven IT services and solutions across federal, commercial, and international markets. Our IT professionals bring with them a keen understanding of today’s business climate and the need to provide maximum value in a resource constrained environment.
Enterprise Activities & Services
We have experience employing the Information Technology Infrastructure Library (ITIL) Service Management Framework to guide the provisioning of services, processes and functions for our customers. We’ve delivered Information Technology Service Management (ITSM) services across the entire ITIL spectrum including service operation, service design, service transition, service strategy, service transition, and continual service improvement.
Work Center Support Services
We’re a proven resource in supporting the development of Service Desk capabilities that include customer self-help services, online support services and customer representative Desk Side support services, using the “one number to call” design framework. We can help with the initial design and set up of your IT Help Desk or provide qualified and reliable technicians to round out your team.
Mission & Business Application, Tools, Portals, and Web Services
Our software engineers are adept at working within the agile development methodology (rapid development) framework and are proven experts at providing mission and business application/tool development in a legacy (client/server) or virtual IT environment (cloud infrastructure).
Enterprise Computing, Storage, Shared Services
We have a proven track record of providing our customers advice on maximizing the capabilities of their existing infrastructure and also leveraging the latest technologies in enterprise computing – Cloud Infrastructure (IaaS, PaaS, SaaS), Service Oriented Architecture (SOA) design, Enterprise Data Backup and Recovery (Storage/SAN/DR), Virtualization, and more.
Cybersecurity and Information Assurance Services
We’ve provided trusted and reliable Cybersecurity and Information Assurance (IA) services to our Intelligence Community customers that enforce, comply with, and support DoD and IC cybersecurity directives, policies, and procedures.